Frequently Asked Questions
Do you have questions? Hopefully we can answer them for you here!
What size should I order?
- Most tees, sweatshirts and hoodies are unisex (suitable for both women and men) unless otherwise stated.
- We suggest women who want a not so loose fit to order a size down from their regular size.
- Our sizes range from XS - 3XL
- Standard order processing/shipping time is 7-10 business days for non-custom orders.
- Most orders are estimated to arrive within 5-7 business days once shipped.
- Any order placed after 1pm EST will be considered the next business.
- Tracking information will be sent via email once your order ships.
- Disclaimer: We are not responsible for any delays experienced by the United States Postal Service regionally or nationwide.
**CUSTOM ORDER SHIPPING/PRODUCTION TIME**
Processing time for CUSTOM JACKETS is 2 weeks after final payment is received.
NO REFUNDS/ NO RETURNS
- You will receive an email with proof photos prior to shipping. Once you review and accept no changes can be made to your order.
Disclaimer: R. Luxe Designs does not sell licensed designer fashion.
You can always contact us via email at rluxedesignstudio@gmail.com with additional questions or concerns.